online reputation management

Your online reputation is how others see you when they look for you online. Everyone has an online reputation. The only question is do you have a say in yours? Online reputation management (ORM) means taking control of the online conversation. Its techniques and strategies ensure that people find the right materials when they look for you on the Internet.

The purpose of online reputation management is to create balance, counteract misleading trends, and allow you to put your best foot forward.ORM is not only about managing content in search engines, though. It’s also about managing negative business reviews and encouraging happy clients to contribute more positive feedback.

Did you know that according to BrightLocal, “85% of consumers trust online reviews as much as personal recommendations”? What’s more, “49% of consumers need at least a four-star rating before they choose to use a business.”

We at Purple Magic, help businesses to maintain their reputation which will inturn boost the sales or services of the business.


online reputation management (orm) services include



We keep monitoring Google, Facebook, local search directories, employee review sites, app directories and more to track reviews written about the business, locations, products and services



With so much competition in every aspect of life, especially business, customers seek companies that can give them what they want fast, such that they can continue with their own business. A quick customer service helps your business to stand out in your industry.



Customer sentiment analysis is the process of gathering opinions of an individual customer or a brand's audience. Sentiment analysis helps determine conversations, language, and voice inflections to calculate emotions related to a business, product, or brand.

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